At S Moon Fragrance, we value the privacy and security of our customers’ personal data. This privacy policy explains how we collect, use, and protect the data of users who visit and shop on our website.

1. Information Collected

When you visit our website or make a purchase, the following information may be collected:

  • Contact details such as name, surname, address, phone number, and email address
  • Order and payment details
  • Delivery and billing information
  • Technical data related to your use of the site (IP address, browser information, cookies)

2. Purposes of Data Use

The collected information is used for the following purposes:

  • Processing, preparing, and delivering orders
  • Completing payment transactions
  • Providing customer support services
  • Sending campaign, discount, and new product announcements (with your consent)
  • Improving the website’s user experience

3. Data Sharing

Your personal data will not be shared with third parties except in the following cases:

  • With shipping companies for order delivery
  • With banks and payment service providers for payment transactions
  • With official authorities due to legal obligations

4. Cookies

Our website uses cookies to enhance user experience and improve efficiency. You may disable cookies or delete existing ones via your browser settings.

5. Data Security

We take the necessary technical and administrative measures to protect your personal information. However, no data transmission over the internet can be guaranteed as 100% secure.

6. Your Rights

Regarding your personal data, you have the right to:

  • Request information
  • Request updates or corrections
  • Request deletion or restriction of processing

You may contact us to exercise these rights.

7. Contact

For any questions about our privacy policy, you may reach us at:

📍 Address: [ Tuzi, Karabuško Polje bb, 81206, Montenegro ]
📞 Phone: [ +382 69 00 34 34 ]
📧 Email: [ info@smoonfragrance.com ]